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CUSTOMER SERVICE

The cornerstone of our business is you – the customer.  Macie is a family business that prides itself on the best customer service in the industry!  We treat our customers like family and want to do whatever is necessary to ensure that you are happy and completely satisfied with our materials and service.  We fully stand behind all of our products and our Kingsley Recorders are guaranteed against breakage.

CLASSROOM TESTED MATERIALS
Macie has developed the best recorder curriculum materials and manufacturers the highest quality recorders. All of our recorder curriculum materials are classroom tested and classroom developed.  Our Dad, Ed always said that his students wrote the books. The sequencing and content were determined by what worked best with his students. The ultimate measure of our success is the success of the teachers and students who use our materials.  With Be A Recorder Star, students learn more, retain more and have more fun than with any other program.  Recorder teachers now have the option of both the printed and online curriculum so that they can easily teach in the classroom, from home with distance learning or a combination of the two.

ORDERING IS EASY
Ordering is easy and convenient. Orders are shipped within 2 business days (usually sooner) so that you receive your materials quickly.  We do not require prepayment and only request a purchase order if your school or school district requires one.  We offer 30-day billing and are always happy to contact and work with your school or district’s purchasing department.  We will do whatever we can to make the ordering process easy and convenient for you.  You may place orders by phone, online, email, fax or by using the chat feature on our website.

We are happy to generate no obligation quotes which helps minimize your paperwork. You may want to consider requesting a number of quotes to look at a few different options. We offer downloadable Parent Letters and Tracking Charts to aid in the ordering process.

We are totally committed to responding to your needs in order to ensure your complete satisfaction.  We pride ourselves on friendly, personalized service. Our referral program provides teachers with an opportunity to obtain free materials for both themselves and their students.

Welcome to the Macie Family!

Macie Publishing Company
Macie Publishing Company