The following section of our website provides the answers to commonly asked questions. This information is provided solely for your convenience. If you wish to speak with a customer service representative, we would enjoy hearing from you. You may contact us at (888) 697-1333.

What is a Student Recorder Package?
A Student Recorder Package includes an Ed Sueta Recorder Method Book One, Kingsley Recorder, carrying case, velcro coin to ensure right thumb position and cleaning rod. Our patented safety neck strap may be added for the additional cost of $1.00. There are a variety of student recorder packages available. Pricing is based upon the type of package you choose and the number of packages you order.

What is the most cost effective way to order materials?
Package pricing provides an affordable way for each student to have his or her own method book and recorder. Pricing depends upon the type and quantity of packages ordered. When ordering at least 30 packages, you will receive free shipping and discounts on the Teachers Materials. Our new CD Package is a great value at $9.95! The CD package includes an Ed Sueta Recorder Method Book One, Kingsley Recorder, carrying case, velcro coin to ensure right thumb position, cleaning rod and Play-Along CD. Our patented safety neck strap may be added for the additional cost of $1.00.

Do I need a purchase order number before I place my order?
Macie Publishing Company does not require purchase order numbers or prepayment. However, if your school or school district requires a purchase order number, we ask that you provide one with your order.

How do I place my order?
Orders may be placed by phone, fax, mail or via our website.

How soon will I receive my order?
At Macie Publishing Company, we pride ourselves on the quickest service in the music industry. Orders are shipped within 48 hours (2 business days). Orders are generally delivered within 1-6 business days from the date of shipment depending upon your geographical location. If you would like to learn the target delivery time for your state, please contact us or reference our transit map.

How much is shipping?
Shipping is complimentary on orders exceeding 30 method books and 30 recorders (30 recorder packages). Shipping is also complimentary on orders of at least 100 recorders. Otherwise, shipping is typically 9% of the invoice total, within the 48 contiguous states. A minimum shipping charge of $7.00 is applicable.

How can I pay my invoice? Is prepayment required?
Macie Publishing Company does not require prepayment. Orders typically receive 30 day billing. Orders may be paid by school check, district check, personal check or credit card. Macie Publishing Company does not accept individual student orders or parents checks.

My students finished Book One. Is there a second level?
Macie Publishing Company publishes an entire Book Two Curriculum including a Student Method Book and Compact Disc.